Tuesday, December 2, 2008

Automating Routine Tasks for CHWs

What struck me most about Brian's presentation was the IDEO-esque way the team engaged the community stakeholders and users to help gather user requirements, brainstorm and prototype solutions for CHWs. This model of user-centric design continues to infiltrate its way into technology-based development projects and it always surprises me that it has taken so long for us to understand the importance of involving the user in the design of the solution or intervention.

While "user vision" and ethnographic research are all the rage at the moment it does seem kind of ridiculous that we are just figuring out the value in engaging users particularly in the creation of solutions for the developing world. Sometimes we are so smart we are stupid.

No comments: